Our office is staffed 24 hours a day, every day
Get in Touch
Call, message or email and a real person will answer. Not an answering service, and not a form that disappears into a queue.
How Can We Help?
I need care
For yourself, a parent, a partner or a relative. We will talk it through and arrange a free assessment.
Request an AssessmentI am making a professional referral
For ICB continuing healthcare teams, hospital discharge coordinators, social workers, GPs and case managers.
Make a ReferralI am looking for a job
Care assistant, live-in, night and senior roles across Hampshire. Full training provided.
See Care Jobs
If none of those fit, use the general enquiry form further down the page or simply call us.
Our Details
- Telephone
- 01420 551309
- Mobile and WhatsApp
- 07717 495533Message on WhatsApp
- Office address
- Karis Care Services Ltd
Unit 9a, The Stone Yard
Alton Lane, Four Marks
Alton, Hampshire
GU34 5AJ - Office hours
- Our office is staffed 24 hours a day, every day. Visitors are welcome during normal working hours, and we would ask you to call ahead so somebody is free to see you properly.
There Is Always Someone to Speak To
Care emergencies do not keep office hours. A discharge is agreed at five on a Friday. A family carer is taken ill overnight. Someone has a fall at the weekend.
Our phone is answered by an experienced member of the team at any hour, not an answering service reading from a script. If we can help, we will tell you immediately. If we cannot, we will say so rather than leaving you waiting for a callback that changes nothing.
Send Us a Message
Prefer to write rather than call? Fill this in and we will come back to you within 24 hours.
Telling us what your enquiry is about means it reaches the right person straight away rather than sitting in a general queue.
- Your message reaches a member of our team, not an automated inbox
- Urgent enquiries are answered the same day
- No obligation, and nothing is decided on the phone
Finding Us
We are at The Stone Yard on Alton Lane in Four Marks, a few minutes from the A31 between Alton and Winchester. There is parking on site.
If you would like to come in and talk about care in person, you are very welcome. Please call ahead so we can make sure the right person is free rather than catching us mid-visit.
If travelling is difficult, we will come to you instead. The assessment is carried out in your own home in any case, and there is no need to visit the office at all.
Photograph to be supplied
Image 3, The Office at Four Marks. 3:2, exterior of the business unit.
Exterior of the Karis Care Services office at The Stone Yard, Alton Lane, Four Marks, Alton, Hampshire
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Compliments, Concerns and Complaints
If something has gone wrong, we want to hear it directly and early. Speak to our office on 01420 551309 or email admin@kariscareservices.co.uk, and ask for the registered manager. We will acknowledge your complaint, investigate it properly and tell you what we have done about it.
If you remain unhappy, you can contact the Care Quality Commission. Where care is funded by the local authority or the NHS you can also raise it with them, or with the Local Government and Social Care Ombudsman.
We Are Here When You Need Us
Whether you need care next week or you are simply starting to look into the options, one call costs nothing and often makes the next step much clearer.
01420 55130907717 495533admin@kariscareservices.co.uk
We reply within 24 hours, and the same day for urgent enquiries.